There are defects in the Comma Nine plaster packs produced in 2012.

Comma Nine is famous for its plaster mask and Soyu mask pack.

The expiration date is until 2025, but it is drying out.

My face turned red so I wasn't using it, but

I called customer service and they said they would process an exchange.

They say there was one production line that had less plaster in it.

If you experience any issues with the plaster mask, please call customer service.

They said they would check the order details and resend it.