[Q&A] When logging in, a new nickname (account) is created instead of the existing nickname.

In the case of Unnie's Pouch Easy Login We are utilizing !

(e.g., KakaoTalk, Naver, Google, etc.)

When attempting to log in again after the auto-login session has expired

Despite being the same user

If the login path changes, a new nickname (account) is created. It can be.

🔻Please try the procedure outlined below before sending an email inquiry🔻

Due to the high volume of email submissions, we are unable to verify each one individually if accurate information is not provided.

1. Currently logged-in account -> Log out

2. Attempt to log in via the existing Unnie's Pouch account path.

ex. Existing login path 'KakaoTalk' -> (Logout) -> New login attempt 'KakaoTalk' (O)

ex. Existing login path 'KakaoTalk' -> (Logout) -> New login attempt 'Naver' (X)

: A new account may be created when logging in with a different login path than the existing one :

After verifying in accordance with the above conditions,

When persistent errors occur

Email Submission Form Please submit accordingly.

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